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Return & refund policies


Faulty Items Returns

If an item is faulty, wrongly described or different from a sample shown then we will meet our legal obligations which may include refunding the purchase price and delivery charges or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.

Change of Mind Returns

We do not accept change of mind returns for items purchased online.

Return Instructions

If you wish to return or exchange an item, please contact us for details

  1. Items must be returned within 14 days of purchase with the original receipt or other proof of purchase;
  2. You must provide your name and address;
  3. The product must be returned undamaged and in original condition.

Please note that any additional cost incurred due to currency conversion will not be refunded, and are considered the responsibility of the customer.